StarSUPPORT is a Web-based application, which enables users to perform the Card-Maintenance activities/operations at ATM Switch level. It is ideal for Call/Support Centre related applications of the banks. Whenever a Card Maintenance activity is performed through this application, the databases of both, the Card Management System (CMS) and ATM Switch are updated on-line. This allows Call/Support centre to process customer’s request and track all the activities. The strength of the application is its multi-level authorization to keep a check on critical card maintenance activities.
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